Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we are unable to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please be sure you can provide images/video of any damaged product upon box opening before requesting a refund and send your request to email@example.com
Please do not send your purchase back to the manufacturer. All returns can be sent to the following address:
Magical Land of Collectibles
1179 West A Street #224
Hayward, CA 94541
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund within 3-5 business days, please contact us at firstname.lastname@example.org.